February 4, 2014

Office of the Chief Procurement Officer                                                                                                     Office of Procurement Operations
United States Department of Homeland Security
Washington DC, 20528

RE: ImageNow Compliance with 508 Requirements

To whom it may concern,

Perceptive Software is dedicated to providing electronic document imaging, management and workflow technology that is accessible to people with disabilities. ImageNow’s compliance with 508 requirements is summarized below. Please let me know if you have questions, or need additional information.

(a) When software is designed to run on a system that has a keyboard,      
product functions shall be executable from a keyboard where the function itself or the result of performing a function can be discerned textually.  

All key functions within ImageNow Client are keyboard accessible. This is verified with each release through main menu, right-click menu and quick-key test cases for the User Interface.
                                                                                                                                                 
 (b) Applications shall not disrupt or disable activated features of other products that are identified as accessibility features, where those features are developed and documented according to industry standards. Applications also shall not disrupt or disable activated features of any operating system that are identified as accessibility features where the application programming interface for those accessibility features has been documented by the manufacturer of the operating system and is available to the product developer.                    

ImageNow does not interfere with any other applications or Operating System functions.  This is verified with each release during Operating System compatibility test cases.
                                                                                                                                                   
 (c) A well-defined on-screen indication of the current focus shall be provided that moves among interactive interface elements as the input focus changes. The focus shall be programmatically exposed so that assistive technology can track focus and focus changes.       

ImageNow was built using Windows MCF compliant toolkits. By default, then, ImageNow inherits all of the accessibility features of standard Windows applications.  This is verified with each release during Operating System compatibility test cases.
                                                                                                                                                       
 (d) Sufficient information about a user interface element including the identity, operation and state of the element shall be available to assistive technology. When an image represents a program element, the information conveyed by the image must also be available in text.

All key functions within ImageNow Client are represented in both textual and graphical forms.  This is verified with each release through main toolbar and menu, right-click menu and quick-key test cases for the User Interface.                                                                             
                                                                            
 (e) When bitmap images are used to identify controls, status indicators, or other programmatic elements, the meaning assigned to those images shall be consistent throughout an application's performance.

ImageNow maintains consistency throughout the entire User Interface, and also is consistent with standard functions used throughout Windows applications (e.g. Use of standard windows “Open” icon and Open dialog.).  Audits are conducted with each release on the User Interface for the consistency of menu item naming and icon image conventions.                                                                          
                                                                            
 (f) Textual information shall be provided through operating system functions for displaying text. The minimum information that shall be made available is text content, text input caret location, and text attributes.

Having been built as a Windows MCF compliant application, ImageNow inherits all of the accessibility features of standard Windows applications.  This is verified with each release during Operating System compatibility test cases.
                                                                                                                                                   
 (g) Applications shall not override user selected contrast and color selections and other individual display attributes.

ImageNow uses current desktop and Windows settings to display all application windows and dialog boxes.  This is verified with each release during Operating System compatibility test cases.
                                                                            
 (h) When animation is displayed, the information shall be displayable in at least one non-animated presentation mode at the option of the user.

ImageNow does not use a great deal of animation. The only instance, in fact, is in the use of workflow alarms, where an icon can be “flashed” to indicate that an alarm has been triggered. In this case, a text message can be displayed in conjunction with the animated alarm.  This is verified with each release through the Alarm system test cases.
                                                                                                                                                     
 (i) Color coding shall not be used as the only means of conveying information, indicating an action, prompting a response, or distinguishing a visual element.

Color coding is not used in ImageNow as a primary means of conveying information.  This is validated with each release against the Perceptive Software standards for information presentation.                                                                             
                                                                            
 (j) When a product permits a user to adjust color and contrast settings, a variety of color selections capable of producing a range of contrast levels shall be provided.

ImageNow adheres to Windows standards (using the standard Windows color wheel) for selecting color and contrast settings.  This is verified with each release during Operating System compatibility test cases.
                                                                            
 (k) Software shall not use flashing or blinking text, objects, or other elements having a flash or blink frequency greater than 2 Hz and lower than 55 Hz.

Where applicable, flashing rates can be adjusted across a range of frequencies, which fall into the ranges specified.  This is verified with each release, utilizing the system test cases for the areas of the application that currently support blinking text.  
                                                                            
 (l) When electronic forms are used, the form shall allow people using assistive technology to access the information, field elements, and functionality required for completion and submission of the form, including all directions and cues.

Where applicable, ImageNow uses standard HTML forms, in which case, the embedded browser (Windows IE) is responsible for rendering the form elements.
This is verified with each release using the forms UI test cases.

Sincerely,

Dennis Cunningham
VP, Public Sector
913-667-3200
dennis.cunningham@imagenow.com